RETURNS & EXCHANGES POLICY
• The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
• Please return goods with a copy of the invoice and mention the reason for returning the items.
• Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
• Delivery Charges will not be refunded.
• Refund requests will be processed within 10 working days after receiving the return products.
• All returns should be sent to Babyplanet, 108-E Johar Town, Lahore.
• For further queries about exchanges and returns, please contact us at 03331421787
Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.
FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):
1. REPACK MERCHANDISE
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
2. SHIP TO
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
108-E Johar Town Moulana Shoukat Ali Road
Telephone Support : 0346 111 5511 (10:00 AM to 10:00 PM Monday - Saturday)