Return Policy

RETURNS & EXCHANGES POLICY

•            The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

•            Please return goods with a copy of the invoice and mention the reason for returning the items.

•            Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 

•            Delivery Charges will not be refunded. 

•            Refund requests will be processed within 10 working days after receiving the return products.

•            All returns should be sent to Babyplanet, 108-E Johar Town, Lahore.

•            For further queries about exchanges and returns, please contact us at 03331421787

Note: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.

15 days Money Back Gurantee
Note: No refund and exchange on Baby Care and Feeding items because of hygiene issues.

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

1. REPACK MERCHANDISE

Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

2. SHIP TO

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

Babyplanet

108-E Johar Town Moulana Shoukat Ali Road

Lahore

Pakistan

Telephone Support : 0346 111 5511 (10:00 AM to 10:00 PM  Monday - Saturday)